behavior Diagnose platform integration and configuration issues with support CRMs such as Zendesk, Gorgias, and Salesforce..., and administering support platforms such as Zendesk, Gorgias, Jira, or Salesforce Service Cloud, including workflows, routing logic...
within the Clearwater corporate application environment – including but not limited to Zendesk, Jira Service Management... to plan and maintain schedules Expert knowledge of Zendesk in the following modules: Support, Guide, Chat/Messenger...
happy and help them stay with us. You will use tools like Zendesk and JIRA to quickly solve client problems. By being..., and important software like Zendesk and JIRA. Set up clear communication with clients and internal teams. Managed initial client...